Student Life - Living On and Off Campus
Mount Saint Mary's College
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Frequently Asked Questions

Click on one of the questions below for answers to your questions.  Feel free to contact us via email at dohenyresidence@msmc.la.edu or chalonresidence@msmc.la.edu if you have a question that is not listed below or if you need more information.

 

General Residence Hall Information

Policies and Procedures

Residence Life Contact Information

Other useful links 

When can I return to the residence halls in Fall 2014?

New Freshman and New Transfers (students coming to MSMC for the first time): 

Chalon

Check in for Chalon is taking place from 9:00 am to 5:00 pm on the Chapel Lawn between Brady and the Chapel on Saturday and Sunday.  From 5:00 pm to 9:00 pm, residents may check in at the Residence Desk, which is located on Brady 1st floor next to the Residence Life Office.

If you are checking in between 9:00 pm and 9:00 am the following morning, you must call the RA on duty.  Instructions on how to reach the RA on duty will be posted on all exterior doors.

Doheny

Check in for Doheny is taking place from 9:00 am to 5:00 pm on the lawn area next to Hannon Hall on Saturday and Sunday.  From 5:00 pm to 9:00 pm, residents may check in at the Hannon Hall lobby.

If you are checking in between 9:00 pm and 9:00 am the following morning, you must page the RA on duty.  Instructions on how to reach the RA on duty will be posted on all exterior doors.

Returning Students and Doheny Residents Transferring to Chalon: 

Chalon

For the returning students, check in for Chalon is taking place from 1:00 pm to 5:00 pm (Saturday, August 23) and 9:00 am to 5:00 pm (Sunday, August 24) on the Chapel Lawn between Brady and the Chapel.  From 5:00 pm to 9:00 pm, residents may check in at the Residence Desk, which is located on Brady 1st floor next to the Residence Life Office.

If you are checking in between 10:00 pm and 9:00 am the following morning, you must call the RA on duty.  Instructions on how to reach the RA on duty will be posted on all exterior doors.

Doheny

Check in for Doheny is taking place from 9:00 am to 5:00 pm on the lawn area next to Hannon Hall on Saturday and Sunday.  From 5:00 pm to 9:00 pm, residents may check in at the Hannon Hall lobby.

If you are checking in between 9:00 pm and 9:00 am the following morning, you must call the RA on duty.  Instructions on how to reach the RA on duty will be posted on all exterior doors.

Returning students who arrive prior to 1:00 pm on Saturday, August 23 will not be able to check in without receiving permission in advance from the Residence Life Office.  If you move in before the scheduled move in times, you may be fined, and your housing may be affected.


Can I ship my boxes and belongings to school before I move in?
The Mailroom will not be accepting any boxes that arrive before move-in day.  All packages that arrive before move-in will be returned to sender.

What is room and board?
Room is referred to the Residence Hall room that you will be living in, and board is referred to as your meals.  Both are included in the room and board fees.  You may choose a meal plan that best fits your needs.  Click here for room and board prices.  For more information about the different meal plans that are offered, contact the Food Services Office at (310) 954-4310 (Chalon) or (213) 477-2610 (Doheny).  For more information, click here for the Food Services page.

How much is room and board?

 

  YEAR SEMESTER
Quad Room $9,673.00  $4,836.50
Triple Room $10,244.00 $5,122.00
Small Double Room

$10,519.00 

$5,259.50
Large Double Room $10,793.00 $5,396.50
Single Room $11,419.00 $5,709.50
Single Room Half Bath $11,902.00 $5,951.00
Private Room Full Bath $13,023.00 $6,511.50
*Room and Board subject to change.

 

Can I choose my own meal plan? 
Food Services will be sending all residents a form to select a meal plan in early July.  Student can change meal plans during the first 2 weeks of each semester.  For more information, click here for the Food Services page.

What is the $31 FHA fee that is on my statement?
All residents pay a non-refundable $31 annual fee at the beginning of each academic year that is used for hall programming and events.  If a resident is housed any time during the Fall semester, they will be charged the full $31 FHA fee.  If a resident is housed anytime during the Spring semester, they will be charged half of the FHA fee ($15.50).

Where do I get my mail?  What is my new mailing address?
All residents will receive their mailbox number on the day they move in. 

Chalon:  The Mailroom is located on Brady Ground floor towards the back of the hallway. Go to the Mail Room during the first week of classes, and you will be assigned a mailbox number and issued a key for your box. You will keep your mailbox and mailbox key the entire time that you are living on campus. You will turn in your mail key once you graduate or are terminating your housing. Mail and packages are only delivered Monday through Friday, 8:00 am to 4:30 pm. At Chalon, your mailing address is as follows:

Your Name, 12001 Chalon Road, Box #___, Los Angeles, CA 90049

Doheny:  Mailboxes are located in building 10 1/2.  Your mailing address is as follows:

Your Name, 10 1/2 Chester Place, Box #____, Los Angeles, CA 90007

What if there is something wrong with my room?
If something in your room is not working (heater, windows, lights, etc.), please come to the Residence Desk (Chalon) or the Residence Life Office (Doheny) or contact your Resident Assistant to fill out a Work Order Request Form.  Generally repairs will be made within 5 working days.  Please make your requests as soon as you notice that something is wrong with your room.  Once your work order is processed, you will receive an email with your Work Order number.  If you would like to follow up on your work order, please contact Facilities Management directly at (310) 954-4340 (Chalon) or (213) 477-2579 (Doheny).

How do I set up my phone service?
Residents are allowed to bring their own cell phone to campus.  Cell phone service varies by provider.  Telephone service (landline telephone services) in each room is available through MSMC.  Students must use the MSMC phones that are provided in each room.  All phones have voice mail and each resident has his/her own personal voice mail box.  One telephone number is assigned to each room.  On-campus calls are free. However, if students wish to make off-campus calls, they must use a calling cards for their room phone. For telephone information, please contact the Telecommunications Department at (310) 954-4357.

What if I do not have a personal computer?
Computers are located in the residence halls for residents' use only.

Chalon: Computer labs are located on Brady 1st, Carondelet 1st, and Rossiter 1st.  Residents must use their room key to get into the computer labs.  Printers are available in the computer labs in the Library.

Doheny: Two computers are available in each lounge except in Hannon Hall. 

What is there to do in the Residence Halls?
The Resident Assistants (staff living on each residence hall floor) within the residence halls provide evening and weekend activities.  Excursions such as going to the beach, bowling alley, TV tapings, ice-skating, etc are arranged throughout the year through different departments on campus. Click here to find out what is happening in the residence halls.

How safe is the campus?
For the safety and security of all MSMC students, Security is provided 24 hours a day, year round.  Guards are stationed at the Circle and the main entrance to campus at the Chalon campus.  At Doheny, security guards are stationed at the main entrance by Building 8, and at 23rd Street.  All cars will be required to stop at the entrance of the College to purchase a guest parking permit per day for a fee and give the guard their destination.  Upon leaving, the parking permit must be returned to the guard to indicate that they have left campus.  Security will allow guests on campus as long as the guest(s) provide the necessary information about the resident he/she is visiting and purchases a guest parking permit.  Click here for information on Campus Security.

What if I want to move to a different room?
Room change requests may be turned in during the first week of classes for each semester.  Due to limited spaces in the residence halls, not all requests can be accommodated. 

When do I need to move out of the Residence Halls?
The Residence Halls will remain open during Thanksgiving (Thursday, November 27 and Friday, November 28) and Spring Break (Monday, March 2 to Friday, March 6).

All residents must move out for Winter Break by 11:00 am on Friday, December 12, 2014.  The residence halls will reopen on Saturday, January 10, 2015 at 9:00 am.

What do I do if I do not get along with my roommate?  Who can I go to?
Living with a roommate is a unique experience as a resident in the residence halls.  We provide each resident with a Roommate Agreement Form that each roommate signs and discusses at the beginning of the semester.  You will have the opportunity to set ground rules for the room and get to know your roommate a little better.  Our hope is that all of our residents have mutual respect for each other.  If you are having conflicts with another resident, our Resident Assistants are available and trained in conflict mediation, so feel free to ask them for advice.   

What can I do if I don't have a car?
Transportation Services, in conjunction with Residence Life, provides STOPTrans shuttle service that runs 7 days a week.  The shuttles take all current students to various places in the Santa Monica/Venice and West LA/Westwood area.  Schedules can be viewed online at http://www.msmc.la.edu/campus-resources/facilities-management/shuttle-schedule.asp. At Chalon, residents may also sign up for the Hertz On Demand program, and they will be able to rent a car on campus.  For more information, call the Transportation office at (310) 954-4044.

What if I need assistance in the middle of the night?  Who can I call?
Two Resident Assistants are available on weekdays (Monday - Thursday) from 4:30 pm to 8:00 am the next morning and on all weekends from Friday at 4:30 pm to the following Monday at 8:00 am.  Additionally, the Residence Life professional staff (Director, Associate/Assistant Directors, Residence Life Intern, and Head Resident Assistants) are trained and available to assist in emergency situations.

Residents can call the RA on duty at x6002 (Chalon) or x6048 (Doheny) from any campus phone for after-hours assistance.  During regular office hours (Monday through Friday, 8:00 am to 4:30 pm), call the Residence Life Office at (310) 954-4325 (Chalon) or (213) 477-2661 (Doheny).

What if I lose my keys or get locked out of the room or building?
Chalon:  Residents must go to the Residence Desk during Res Desk hours (generally Monday through Sunday, 9:00 am to 9:00 pm.)  Please check the Res Desk schedule located right outside the Residence Desk for exact times.  Residents must call the RA on duty at x6002 if they are locked out during non-Res Desk hours.

Doheny: Residents must go to the Residence Life Office during regular office hours (Monday through Friday, 8:00 am to 4:30 pm).  Residents must page the RA on duty at x6048 if they are locked out during non-Office hours.

If you are locked out of your room while the Residence Desk (Chalon) or the Residence Life Office (Doheny) is open, a staff member will loan out a key for 15 minutes.  Residents have 3 free lock outs for the academic year.  After you use your 3 free lock outs, you will be charged $1 each time you borrow a key.  If the Residence Desk is closed, and you have to page the RA on duty between 9:00 pm and 8:00 am, you will be charged $5 (free lock outs do not apply).

If you lose your keys, you must report it to the Chalon or Doheny Residence Life Office immediately for security purposes.  If you lose your keys, you will be charged for a door lock change ($65) plus the cost of keys ($10 per key).

What items can I bring to the residence halls?
Residents should bring sheets, pillows, and other linens.  Residents may also bring a mini-refrigerator (1 per room), posters, desktop or laptop computer, a television (1 per room), and other items from home.

Residents will not be able to bring some of the items they are accustomed to having at home due to fire codes and safety precautions in the residence halls.  Please read the Residence Life Policies and Procedures Handbook before moving in for a complete list of items that are and are not allowed in the residence halls.  Click here to view the most updated Student Handbook for all College and residence hall policies and procedures.

What can I do to decorate my room?
Posters and pictures are great ways to personalize your room.  Please note that you can only use adhesive tape to put up your posters and pictures on the walls; students cannot use tacks or nails.  Facilities Management recommends using painter's tape (also known as blue tape), which can be found at your local hardware store, Target/Wal-mart, or any drugstore.  Plants, rugs, and other personal items can make your room feel like home.  Please read the Residence Life Policies and Procedures Handbook before you go back to school shopping (particularly the "Interior Design and Furniture" policy and the "Electrical Appliances" policy).

Can I have guests stay in my room?  How often?
Residents must abide by the guest visitation policies. Guests of the same sex, ages 12 and older, may stay with a resident for no more than 3 consecutive nights a month. 

Can I have a pet in my room?
Except for fish in 5 gallon aquariums, animals are not allowed in the residence halls at any time.  The aquarium may not exceed a five-gallon capacity per room.  The College also has a strict no-pet policy, so students, staff, faculty, and guests may not bring their pets on to campus.  Pets include: turtles, frogs, hamsters, dogs, birds, cats, and reptiles.

Is there a curfew?
There is no "curfew" for resident students.  However, one essential component of on-campus living is consideration demonstrated by keeping noise levels low during specified hours.  During the following hours, the halls are to remain quiet for study and sleep:

Sunday through Thursday: 10:00 pm to 8:00 am, Friday and Saturday: 12:00 am to 8:00 am

Courtesy hours will be in effect during the times not covered by quiet hours.  The Houses (Yates and Aldworth) abide by a 24 hour quiet hour policy along with a 24 hour guest escort policy. The CASA has a 24-Hour Quiet Hour Policy while using the outside patio.

When can guests of the opposite sex visit?
Residents may have guests of the opposite sex in the residence halls during the following times: 

Male residents and male guests are not permitted in Rossiter, Carondelet, Brady, and the Houses before 10:00 am.  This includes fathers, brothers, or any other male relative/guest.

Female residents and female guests are not permitted in the Casa or Rossiter 1st (male housing) before 10:00 am.  This includes mothers, sisters, or any other female relative/guest.

What if I am a commuter and want on-campus housing? 
Commuters must contact the Residence Life Office (Chalon:  Brady 101, x4325 or Doheny: Hannon 1st floor, x2661) to put their name on the Housing Pending Status list.  Housing is not guaranteed.  Students must be registered full time, cleared with the Business Office and Student Financing, not have any holds on their account and be in good standing with the College in order to be considered for on-campus housing.  Commuters will have to pay the Housing Deposit after they are cleared to be a resident.

Residence Life Contact Information

Other Links: